Last Updated: 03/11/2025
Welcome to EatFood.Live! Please read these Terms of Service ("Terms") carefully before using our website eatfood.live and our services. By accessing or using our services, you agree to be bound by these Terms.
By using EatFood.Live, you agree to these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you do not agree to all of these terms, do not use our services.
EatFood.Live is a frozen food delivery service specializing in sous-vide cooked meals. We offer a variety of meal options, including:
Meals are available for purchase in quantities of 6, 8, 10, 12, 14, or 20.
Orders: You can place orders for our meals through our website. All orders are subject to acceptance by us, which is at our sole discretion.
Subscription: We offer a subscription service for recurring meal deliveries. By subscribing, you agree to recurring charges at the subscription price, as well as any applicable taxes and shipping fees, until you cancel your subscription. Subscription discounts are applied as described on our website, including discounts on the fourth week of subscription.
Subscription Benefits: Subscribers receive discounted pricing per meal and may be eligible for further discounts or free meals on their fourth week of subscription, depending on the meal quantity selected (see Pricing Structure on our website for details).
Pricing: Meal prices are listed on our website and are subject to change without notice. Prices may vary for subscription and non-subscription purchases.
Payment: Payment is due at the time of order. We accept various forms of payment as indicated on our website. You represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).
Shipping: We ship from Las Vegas. Shipping costs are calculated based on the destination state and shipping method selected at checkout. Available shipping methods are Ground Shipping ($12.99) and Air Shipping ($25.99).
Delivery: We aim to deliver your order within the estimated delivery timeframe provided at checkout. However, delivery times may vary and are not guaranteed. We are not responsible for delays caused by events beyond our control, such as weather conditions or carrier issues.
Please refer to our Shipping & Returns policy for more detailed information.
Order cancellations or modifications may be possible depending on the order status. Please contact customer support as soon as possible if you need to cancel or modify your order. We will do our best to accommodate your request, but cannot guarantee cancellations or modifications once an order has been processed.
Subscription cancellations must be made prior to the next billing date to avoid being charged for the next delivery. Instructions for cancelling your subscription can be found in your account settings or by contacting customer support.
Due to the perishable nature of our products, we generally do not accept returns. However, if you are unsatisfied with your order due to product quality issues or errors on our part, please contact us within 2 days of receiving your order to discuss possible resolutions, which may include a refund or replacement. Refunds are issued at our discretion.
Please refer to our Shipping & Returns policy for more detailed information.
The content on our website, including text, graphics, logos, images, and software, is the property of EatFood.Live or its licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.
Our services and all content, products, and services included on or otherwise made available to you through our website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that our services will be uninterrupted or error-free, that defects will be corrected, or that our website or servers are free of viruses or other harmful components.
To the fullest extent permitted by applicable law, EatFood.Live shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available through our services.
In no event shall EatFood.Live's aggregate liability for all claims relating to our services exceed the amount you paid to EatFood.Live in the 12 months prior to the event giving rise to the liability.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of laws principles.
We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us at: support@eatfood.live
Thank you for choosing EatFood.Live!